Terms & Conditions
Wildwoodz Ltd – Policy of Terms and Conditions
Making a booking.
Wildwoodz Ltd will not confirm a private booking without a £10 per person deposit payment or full payment. If you haven’t made payment for your event – your places are not yet reserved. In the case of corporate or school bookings the booking can be confirmed by email acceptance of the event invoice and the terms and conditions.
Cancelling your booking.
Please note* Our activities are run in ALL weathers. Wildwoodz Ltd policy is to cancel sessions only in the event of dangerously high winds or thunder and lightning. Yes we play in the snow! If we dont let you know in advance that your session is cancelled – assume its going ahead.
Failure to attend a session without following the terms and conditions constitutes cancellation with the following cancellation charges.
1. More than 28 days notice – Full refund will be given (no cancellation charges apply)
2. Less than 28 days notice – Deposits / Payments forfeited.
CORPORATE / SCHOOL / PEAK SUMMER
Certain sessions in our summer season are very valuable to us and our customers as availability is in high demand. You will be informed at the time of booking that you are booking a ‘Peak’ Session. Cancellation after a 14 day cooling off period will incur full session charges.
Exact participant numbers for ‘peak’ sessions must be confirmed by email 14 days in advance with full payment.
Please note: it should still be possible to increase participant numbers close to your booking but places are always subject to availability – Stay in contact.
If you’re having difficulties fulfilling your booking please don’t hesitate to contact the booking office to discuss the situation. Every effort will be made to accommodate you.